What the dismissal of Uber’s CEO/Co-founder Travis Kalanick represents has meaning for EVERY business and each professional: You cannot endure as a distinctive business without a distinctive culture that supports customers and colleagues.
My friends — Larry Winget and Randy Pennington — and I have a new private group on Facebook called Ultimate Business Summit, where we provide our members with ongoing connectivity to us. Here is our welcome to members of our private Facebook group — and it’s one we would LOVE for YOU to JOIN! Go […]
To attract customers, we must first consider NOT what WE prefer; instead, we should focus on what will engage THEM. To paraphrase Dale Carnegie, we must not go “fishing with strawberries.”
My dog, Lucy, could teach United Airlines a couple aspects of business that they REALLY need to learn! Here are two “Lucy Lessons!”