What the dismissal of Uber’s CEO/Co-founder Travis Kalanick represents has meaning for EVERY business and each professional: You cannot endure as a distinctive business without a distinctive culture that supports customers and colleagues.
My friends — Larry Winget and Randy Pennington — and I have a new private group on Facebook called Ultimate Business Summit, where we provide our members with ongoing connectivity to us. Here is our welcome to members of our private Facebook group — and it’s one we would LOVE for YOU to JOIN! Go […]
To attract customers, we must first consider NOT what WE prefer; instead, we should focus on what will engage THEM. To paraphrase Dale Carnegie, we must not go “fishing with strawberries.”
I don’t mean to beat this United situation to death – however, it occurs to me after reading the statement by its CEO that the advice he is receiving might be to, “Just lay low, wait for the public to move on to the next thing the President tweets, and this will all blow over.” […]