It’s Labor Day here in the United States — a holiday where we celebrate the dignity and importance of work and careers. This celebration became an official holiday in 1894 with the support of President Grover Cleveland; but, it has a fascinating history explored in today’s Washington Post that you might want to read about… […]
What is the purpose of any corporation? CEO’s voted — and the answer might surprise you. I’m going to suggest that for many…MANY…organizations, perhaps their actions aren’t congruent with what they are saying is the most important purpose. Corporate Purpose from Scott McKain on Vimeo.
When I recently posted a rant about LinkedIn connections (whom I do not personally know) filling my inbox with offers to “pick my brain,” or “schedule a chat about my business problems” in a blatant attempt to sell me their services, I didn’t anticipate that it would stir such emotional responses on both sides of […]
Are you sick of “customer satisfactions surveys,” too? I am fed up with getting a survey almost every time I purchase anything — from a room of furniture to a hotel room; from some doo-dad at a home improvement store to a cup of coffee at Starbucks. Marriott — and many other hotel chains — […]