Thought you might like to hear our new 60 second radio commercial for my new book, “7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience.” Hope you like it!
While I’ll make a more formal announcement next week, my new book from McGraw-Hill, “7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience” will hit Amazon on Thursday! The Kindle version is already available — and, for the first time in quite a while, I’ve been able to […]
Did you see the video I posted a day or so ago about “Create Distinction”? It was a hoax. Here’s why I posted a cheesy, non-distinctive video about creating distinction: