Thought you might like to hear our new 60 second radio commercial for my new book, “7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience.” Hope you like it!
While I’ll make a more formal announcement next week, my new book from McGraw-Hill, “7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience” will hit Amazon on Thursday! The Kindle version is already available — and, for the first time in quite a while, I’ve been able to […]
It’s early on Saturday morning, and I am a bummed out sports fan. Last night, my favorite basketball team — the Indiana Pacers — where annihilated and eliminated by the Miami Heat. If you follow sports at all, you’ve undoubtedly heard about the antics of Pacer Lance Stephenson, who — in an attempt to rattle […]